This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or make a booking through GoCar. By using our website, you agree to the terms described below.
Information We Collect
We may collect the following types of personal data when you browse our site or make a reservation:
- Full name
- Email address and phone number
- Booking details (dates, car type, pickup location)
- Payment method information (no card data is stored by us)
- Basic technical data such as IP address and browser type
How We Use Your Information
Your personal information is used to provide and improve our services. This includes:
- Processing and confirming your car hire reservation
- Communicating with you regarding your booking
- Providing customer support
- Improving website functionality and user experience
- Sending important updates related to your rental (only when necessary)
Sharing Your Information
We only share your information with trusted local car rental providers for the purpose of completing your booking. We do not sell, rent or trade your personal data to third parties.
Payment Security
All payments are processed securely by authorized payment providers. We do not store or have access to your full card payment details.
Cookies
We use cookies to help improve website performance, personalize content and analyze visitor activity. You can disable cookies in your browser settings at any time.
Data Retention
We retain booking information only for as long as necessary to provide customer support, comply with legal obligations or resolve disputes. You may request data removal at any time.
Your Rights
You have the right to access, correct or request deletion of your personal information. To make a request, please contact us using the details provided below.